Our Purpose
To improve the lives of our customers and our people by striving for greatness every day.
Create customers for life.
Darren, our Hoppers Crossing branch manager and Scott, one of his customers, have built a friendship that’s lasted more than 25 years.
Discover your best
Selda from our HVAC-R branch at Airport West, Victoria, expanded her horizons by completing a mechanical engineering degree while working as a valued member of our team.
Learn moreGrow as a team.
Stuart and Kelly started in our Bathrooms marketing team in the same year. Together, they embraced an entirely new digital marketing strategy, stretching their skills and building a deep trust in each other.
Learn moreInnovate big and small.
Adam and Jamie are our home grown ‘Mythbusters’. As part of our War on Waste continuous improvement program, they worked together to find new ways of saving time and money.
Learn moreTry. Try. Try.
Determination and a can-do attitude has been part of the Reece story from the beginning, thanks to Executive Director Alan Wilson’s father who invented this Reece value.
Learn moreOwn it.
Alastair, a Principal Engineer at Reecetech, wanted to create a more personalised service for our customers. He developed a phone call ID system to help our people to deliver customised service from the very first interaction.
Learn moreKeep it simple.
Across our business, we focus on the things that matter. Ensuring that our systems are as simple as possible, so we can get the job done.
Learn moreDo the right thing.
Dwayne is a gas fitter from Corryong. Thanks to a materials grant from our local branch Dwayne, and local heating and cooling maintenance expert Jacob, built rainwater tanks to support local families impacted by the devastating Australian Bushfires.
Learn moreBe humble.
When a water main in Melbourne’s CBD burst, Keith, our nearest Civil branch manager, delivered replacement piping to our on-site customers at 2am, no questions asked.
Learn moreWrite the next chapter.
We’re continually growing as we expand our network of branches across Australia, New Zealand and the United States
Learn moreCreate customers for life.
Discover your best
Grow as a team.
“Teamwork and a willingness to experiment set Stuart and I on a new path, where we grew personally and professionally. As a result, we launched the very first Reece Bathrooms Masterclass at a waterfront venue in Sydney, paving the way for a multi-state series of events, bringing our Bathrooms brand to life.”
Innovate big and small.
Try. Try. Try.
“‘Try, Try, Try,’ was a poem that connected with me over the years of building Reece into the company it is today: “Try try try, if at first you don’t succeed, try try try again”
It has been vital to the evolution of the Reece Group. If we don't work hard and stay persistent, as an individual or a business, we won't succeed.
When you keep at it and work hard, you'll be surprised how the doors open.”
Own it.
“As part of an internal Hackathon, the team and I came up with an idea for a key caller ID system. Now, Reece’s WhoCalling system is everywhere, helping us to deliver a new level of personalised service.”
Keep it simple.
Do the right thing.
Be humble.
“Our actions speak louder than our words.
When a water pipe burst in the centre of Melbourne, we were on site at 2am for this urgent customer delivery so that the problem could be fixed as quickly as possible.
We don’t promise—we simply deliver.”
Write the next chapter.
“There are a lot of differences between Reece Australia and the USA, such as the layout of the national distribution centre, and the laboratory, where they test the material coming in.
But as for the way the counters operate, they are really fast. Customers are in and out in the blink of an eye.
The list of all the great people that you have here goes on and on. The people—everyone from the owners of the company to the wider team—are amazing.”
